FAQs/Policies

I can’t boil water! Is Culinary Craft for me?
I am a wiz in the kitchen! Is Culinary Craft for me?
What is the minimum age to participate in a class?
What do I need to bring to class with me?
What is the proper attire for class?
I have a friend that doesn’t want to participate or eat, can they sit in on the class with us anyway?

For your safety and enjoyment we do request the following:

• Closed-toe shoes (sandals, flip-flops, and other open shoes are discouraged due to the potential for falling knives and spilling hot liquids). For safety sake, do not wear attire with long flowing/frilly sleeves that could come into contact with open flame or get caught in appliances. Please do not wear long necklaces that can dangle into food or get caught in mixers.
• Individual reservations are required at least 24 hours prior to the scheduled class start time. Spaces are limited, so book your cooking/baking class early
• If the class is cancelled due to low attendance, we will notify you and refund your money 

Cancellation Policy:

• If you cancel up to 2 days (48 hours) prior to your class, a refund will be issued in the form of store credit only (applicable for only single day course, not applicable for certificate courses)
• Within 48 hours prior to your class we CANNOT ISSUE REFUNDS OR CREDIT under any circumstances as we have very limited space available and require advanced reservations for all classes.
• If you are signed up for our certificate course, please note that no refunds will be given regardless under any circumstance because space is limited in these courses.
• If you fail to show up to a class, no credit is offered and there are no makeup classes.
• There are no exceptions to our policy due to weather, illness, traffic etc.
• Only for our one day classes, you are always welcome to send a friend or family member in your place if you are unable to attend.
• We reserve the right to cancel any class, at any time, for any reason. We make every effort to give as much advanced notice as possible in the rare event we have to cancel a class. Your payment will be refunded in full or you may request credit or transfer of payment to another class.